Cookie Policy

1. General

This Cookie Policy constitutes an integral part of the Terms of Use Agreement (TOS) between Orca Technologies AS and the Customer. The terms defined in the TOS shall have the same meaning herein unless the context says otherwise. The TOS can be found here.

By browsing the website getorca.com (the Website) or accepting the TOS as part of the registration process for the Service, You also agree to that personal data related to You is processed in accordance with this Cookie Policy.

2. Cookies and user solutions

To enhance the user experience and optimize the Service and the Website, Orca uses cookies, advertising metrics, and other information gathering methods.

A cookie is a small text file, usually containing anonymous information saved on Your computer to store session information, enabling the analysis of Your use of the Service and/or the Website. Cookies allow Orca's servers to recognize Your device, and as such make the job of loading pages, identifying unique users, and browsing a specific application or website faster. A session ID cookie expires when You close Your browser. A persistent cookie remains on Your hard drive for an extended period of time. We set a persistent cookie to store Your preferences. You can remove persistent cookies by following the directions provided in Your Internet browser. We use cookies from Orca, Google Analytics, Google Firebase, Sentry, Hotjar, YouTube, Instagram, Stripe, and Facebook Pixel on www.getorca.com.

We also employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that helps us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to personally identifiable information.

In order to use the Service, You will have to accept that Orca and the Service require You to use cookies in order to perform properly. You can at any time, decline such usage by making the necessary adjustments in Your web reader to instruct Your browser to stop accepting cookies. However, some aspects of the Service or the Website may not function properly and You may not have an optimal user experience if You do so.

2.1 Usage of web analysis tools

To be able to improve the user experience of the Service and the Website, Orca uses third-party analytic tools to learn more about which features are being used and how.

This allows ORCA to collect information about Your usage, including which features are being used, how You move through the Service, other third-party services, and Your geographical location when it is relevant. The collected behavior data will only be accessed by ORCA employees. No personal information will be sent to third parties. Refer to the Privacy Policy for more information.

2.2 How to opt-out

You have the choice of whether to accept the use of Cookies and we have explained how you can exercise your rights below.

Most browsers are initially set up to accept HTTP cookies. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new cookies, how to receive notifications of new cookies, and how to disable existing cookies. For more information about HTTP cookies and how to disable them, you can consult the information at allaboutcookies.org/manage-cookies.

Controlling the HTML5 local storage on your browser depends on which browser you use. For more information regarding your specific browser, please consult the browser’s website (often in the “Help” section).

On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:

  • Internet Explorer

  • Mozilla Firefox

  • Google Chrome

  • Apple Safari

If you access the Sites on your mobile device, you may not be able to control tracking technologies through the settings. You should check your mobile device’s settings to determine whether you can control cookies through your mobile device.

Please note, however, that without HTTP cookies and HTML5 and Flash local storage, you may not be able to take full advantage of all our Site features, and parts of the Website will not function properly.

Throughout our Websites, we link out to other websites. You should review other website operators’ privacy and cookie policies to determine the type and extent of tracking devices used by these other websites.

2.3 Cookies and Tracking Technologies in use on the website

The following table sets out details of the individual partners and cookies we may use.

We are not fully responsible for third-party sites and their privacy practices as it relates to opt-outs from tracking activities. The following third parties that collect information from you on our Website have given us notice that you can obtain information on their policies and practices, and in some instances opt-out of certain of their activities, as follows:

  • Google Services & Adsense: Analytics for remarketing, ad-tracking, and user behavior

  • Heap: Analytics for user behavior

  • Facebook Connect: Analytics for remarketing and ad-tracking

  • Hotjar: Analytics for user behavior

  • Stripe: Payment and fraud prevention

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